Shipping Policy
Order Processing
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
All orders are processed within 2 to 4 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive a separate notification once your order has been shipped.
Shipping Charges
Shipping charges for your order are calculated automatically and displayed at checkout before payment is completed.
Delivery Timeline
Delivery timelines may vary based on the customer’s geographic location. Orders are typically delivered within 3 to 12 working days from the date of dispatch.
Delivery Issues
If you have not received your order within 15 days of receiving your shipping confirmation email, please contact the Eronix support team with your name and order number, and we will look into the matter promptly.
Email ID : sales@eronixtech.com
Contact no. : 8308010177
Refunds & Returns
If, for any reason, you are not completely satisfied with your purchase, we invite you to review our Refund and Return Policy for detailed information.
FAQs
Once your order is shipped, you will receive a tracking ID via SMS/WhatsApp/email. You can track your shipment in real time using the courier partner’s tracking link. If the delivery is delayed beyond the estimated time, please contact Eronix Support and we’ll assist you immediately.
Deliveries depend on the courier partner’s working schedule. In most cases, deliveries are not made on public holidays or Sundays. Orders placed during holidays are processed on the next working day.
Yes, Eronix delivers across most locations in India. You can check service availability by entering your pincode at checkout. If your area is not serviceable, our team will inform you before dispatch.
Next-day or express delivery is available only in select cities and locations, subject to product availability and order confirmation time. Refurbished laptops usually require quality checks, so standard delivery timelines apply. Please contact us to confirm express delivery for your location.
Yes, someone must be available at the delivery address to receive and sign for the order. If you are unavailable, you may authorize a family member or colleague to accept the delivery on your behalf.
